Our Time does not provide emergency support, but here’s a list of organisations that do.
For a child or young person in need of urgent help:
Childline provides free, confidential support over the phone and email, 24 hours a day.
Phone: 0800 1111
1-2-1 Counsellor chat
The Mix provides support for under 25s, 24 hours a day, through text messaging, webchat, email, group chat and their helpline.
Phone: 0808 808 4994
Counselling Directory offers a direct link to registered counsellors and mental health support services. Counsellors trained to help children and young people can be found using the Advanced Search tool.
For a parent in need of urgent help:
The Samaritans provides free emotional support to anyone in distress or having difficulty coping, 24 hours a day.
When to call 999
If you have a medical emergency which requires a doctor or if you are in physical danger, call 999.
Your health and wellbeing
Get in touch with your GP if you are concerned about your personal health and wellbeing.