Get Help

Our Time does not offer one-to-one support but here are a few other organisations that do. If you want to know more about what they will keep confidential and how they keep you safe, please ask when you contact them.

If it is an emergency (you are in danger or feel a life is at risk) please call 999 or go to your local A&E. If it’s about your general health and well-being, please contact your GP.

Available to anyone:


Shout provides free 24/7 mental health text support. Text ‘SHOUT’ to 85258.


Samaritans provides free 24/7 confidential emotional support, including for anyone who is feeling suicidal. Call 116 123 (UK & ROI) or email: (UK) / (ROI).

NHS 111 

If you are not sure what to do about an urgent mental or physical health need, you can use the NHS 111 online service or call 111.

Family Action

If you’re over 18, family members can access support 9am-9pm by calling 0808 802 6666, emailing, web chat or text 07537 404 282

I’m under 25:

The Mix

The Mix provides essential support and signposting for under 25s online (webchat, email, forums), by phone (0808 808 4994) or counselling.


Childline provides free, confidential support to under 18s  24/7 via phone (0800 1111), webchat and email.

I’m a parent:


Mind is a mental health charity making sure no-one faces mental health problems alone. They have lots of resources, including peer support and an information line (0300 123 3393 or on where you might be able to get help locally. 


Rethink is a mental health charity offering peer support online, over 140+ local peer support networks and connections to other local support services.